Ask Wonder.

Ages, weights, what fits where, what is safe, what the warranty covers. Ask in your own words. It answers only from smarTrike Australia's own facts, and tells you when it does not know.

Hi. I can help you choose between the Wonder, Wonder+ and Wonder max, explain what fits where, and answer delivery, warranty and safety questions. How old is your child?

An automated assistant answering from smarTrike Australia's own facts. For anything about your child's development, talk to your maternal and child health nurse.

How it is built

An assistant that only knows what we know.

Ask Wonder is not a chatbot with opinions. It is given one document, the smarTrike Australia fact sheet, and five rules.

1
Answer only from the fact sheetProducts, prices, ages, weights, folded sizes, shipping, returns, warranty, safety statements and the developmental guidance from the Learn pages. Nothing else.
2
Say so when it does not knowThen hand over: 1300 722 302 on weekdays, or the help centre. It never guesses an airline allowance or a medical answer.
3
Keep it short and AustralianUnder 120 words. Plain English. Brand names written properly. One next step at the end, never three.
4
Development questions get general guidanceAnd a nudge to a maternal and child health nurse when a parent sounds worried.
5
Recommends, once it knows the ageGiven the child's age and how often you will use it, it names one model and says why. If it does not know the age yet, it asks that first.

Every answer is logged with the question, so the fact sheet and the FAQ get better each month.